GoSkippy Insurance claims to source the best deals to suit your budget-friendly needs, with a focus on young drivers. Here are 8 tips for writing great reviews. Contact Go Skippy Go Skippy can be reached by calling 0344 840 6302 or by emailing talk2us@goskippy.com. on 02/10/2018, No helpfull staff, stayed hours on the phone. With just a month to go before my insurance runs out, I phoned them to say I would not be renewing, was asked why, and I told them I have sold my bike. This is our registered office only and we do not deal with in person customer queries at this address. Thank you, You will be charged, I was charged a massive amount when I cancelled my insurance through them, for things I never knew existed! The service is rubbish and their system is always down so they keep getting you to call back another time. GoSkippy is a Bristol-based insurance broker set up in 2012 and owned by Somerset Bridge Insurance Services. The terms "best", "top", "cheap" (and variations), aren't product ratings, although we always explain what's great about a product when we highlight it; this is, *Based on data provided by Consumer Intelligence Ltd, www.consumerintelligence.com (March 23). Our experts select and analyse between 30 and 100 features or benefits for every policy on the market. Having completed my on line application, I omitted the SP30 A HUMAN ERROR, if I was attempting to do something dishonest I would have not declared my previous claim.. would I not??? In all the time Ive been driving, this is the worst insurance company Ive dealt with, and thats saying something. with us, please refer to our Terms of Business. They will not even inspect my vehicle so I can decide what to do with it. [19] According to Banks Eldons's profits leapt to 16.7m for the first half of 2017, saying that the company's business had been transformed by the same AI technology used in the Brexit campaign. Thousands of people have taken out GoSkippy car insurance policies and many are still driving with an active plan. Even admiral is cheaper than them and theyre usually around 1000 extra, even thats cheaper overall and waaay less stressful than this sorry excuse of a company. Dont assume this is the cheapest because it offers the least protection. Paulmcdonald42 wrote: . Loading GoSkippy is a trading style of Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm . [12] According to Eldon's publicly-filed accounts, the transfer of ownership was achieved by first issuing almost 2.2m of new shares to the company's ultimate parent, Rock Holdings in a debt for equity deal in February. Avoid avoid avoid I was with these for a few years zero loyalty staff cant speak English very well charge a fortune to change on the policy talk to you like dirt when you have an issue. You can view and validate documents by using your online portal. [8] The launch of the GoSkippy brand six months after Banks' departure as chief executive at Brightside in 2012 preceded a bitter dispute including legal action between Brightside, Southern Rock and Eldon. Thanks. This is our registered office only and we do not deal with in person customer queries at this address. I paid monthly and I was wondering if it possible not to pay anymore for the two months left. I did it online instead and got charged 40. What can I sayin the current climate every penny saved is a bonus. Can I get temporary car insurance with GoSkippy Insurance? [17][22] In November the Business Choice Direct brand was moved to a newly created subsidiary company of which Eldon owns 51%. Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording | Read 14,141-14,160 Reviews out of 14,212 Verification can help ensure real people write reviews about real companies. Competitive online, helpful over the phone and good comms after purchase too. Knowing the financial pressures we are all under these days, we search available insurers - including our own in-house company - to find you the best deal to suit your needs and pocket. How I stop this? I just called them to cancel my policy and the agent (named Amanda Ndlovu) hung up on me when I wouldnt say why I wanted to cancel! GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). Although Banks had previously admitted advertising insurance products to campaign supporters, he stated "Eldon has never given or used any data to Leave.EU. Updated my details - 50 charge. Michael Lee became a director shortly after and was the managing director in 2009, when said that the company had a staff of 160 and customer base of 250,000. Failure to do this could result in a rejected claim later on. Is Volopas business payments platform right for your business? It depends what you mean by cheated really. We will email your when your answer is on the site. For full details regarding cancellation of your policy All rights reserved. Thank you. Finder.com Comparison UK Limited (company number: 10482489) is before cancelling. And vice versa. I want to ask if I have a car insurance on my BMW, is possible to cancel it and change with my Ford? At the end of the year it began a partnership to sell insurance under the Debenhams brand. I did a price comparison on moneysupermarket and Go Skippy offered the "cheapest" quote. - eldon insurance Ive been Go skippy for 1 year now and I am very happy with the service they provide. Easy peasy to do tryed all others go Skippy by far easier to understand as I'm over 60 thank you. I signed the forms even though they are not my debt. Rock Services' main activity seems to be "recharge of goods and services" with Southern Rock Insurance. They have left me with no money as they took every penny I had without me agreeing to it. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. Over 350,000 people already trust us with their car insurance because were affordable and reliable. [13], Banks was forced to resign from Eldon in September 2013 and Southern Rock Insurance the following year, as part of an agreement with Gibraltarian regulators also accepting a "period of ban or self-exclusion from other insurance directorships" after they found Southern Rock to be trading while technically insolvent. Aimed predominantly at younger drivers, GoSkippy Insurance is a trading name of Eldon Insurance Services Ltd, which administers insurance in the UK on behalf of Gibraltar-based Southern Rock Insurance Company Ltd. Im now getting inundated with conn phone calls and emails and stuck waiting for a new bank card! Official Twitter for GoSkippy Insurance. on 01/02/2023, This company is the absolute worst insurance company I have ever dealt with. Best insurance company. Avoid at all costs! What a joke of a company, why can you not refund from a simple mistake but you make life harder by trying to charge even more on top. Go Skippy insurance' refused to fufill it's obligations when my car was hit and damaged. Liz Edwards has been a consumer writer and editor for more than 20 years, spending most of this time at the testing and rating publisher Which?. [6] Lee, who co-founded Southern Rock Holdings and had also served as managing director of Southern Rock Insurance, resigned his directorship in April 2011 to move to Hastings Direct. Never again! Be aware!!! GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). Thank you. decisions. to receive an email from yourself stating you are cancelling this insurance and going to charge me for this is disgraceful. So i receive emails from Jack Ncamane in Go skippy telling me if i dont pay the debt will be transferred to my next company that i do insurance with.???????? You both have to be named drivers on each policy. While we are independent, we may receive compensation from Please can you email reviews@goskippy.com with your postcode and vehicle registration so we can locate your policy and assist you further. Photo of front of the car Trust-no-one Windscreen cover and key care are optional extras. RickyWebber69 Thankfully I was never involved in a accident during that period of time, just seems as they dont know what they are doing absolutely shocking iam totally disgusted, written by How do I cancel my GoSkippy renewal? Thank you. GoSkippy is an insurance provider based in Bristol, it launched in 2013. written by You do not provide the correct documents to support your application. EOS technology platform will allow insurance producers to provide a high-value, white-labelled web app to their clients that will assist in evaluating Medicare needs, and provide live quotes and instant enrollments in plan alternatives. As I work in insurance I have provided them with all the details of the claim including photos, estimates and witness statements but just keep getting fobbed off. GoSkippy is owned and administered by Eldon Insurance Services. [26], In August 2016 the Leave.EU campaign announced a sponsorship deal with the Goskippy brand and offering a 10% discount on insurance. Just before Christmas 2013, the company's auditors, Baker Tilly LLP resigned, reporting that the relationship had broken-down because "by failing to supply accurate information, management is imposing a limitation of scope on our work." Our insurance products and brands Bristol Somerset Bridge Insurance Services Limited (SBISL) is an insurance broker providing insurance for over 400,000 customers under the brands GoSkippy and Vavista. This means we search a panel of insurers to find you the best deal to suit your needs. Hi, thank you for your feedback. The new insurers are the same as the old ones only trading under a different name and my circumstances have not changed over the years. The payment went through ok with no extra charges. mjMoore88 The company markets itself as a provider of competitively priced, no frills products. My first car engine blew up after 2 weeks explained this to them and got exactly the same model and year but told it would cost another admin fee of 35 to change the reg number now paying 50 a month instead of the 29 I thought I would be payingcant cancel otherwise there will be even more cancellation fees and admin fees to pay..probably be charged an admin fee if they reply to this review! You should call the GoSkippy Insurance claims line on 0344 840 9503 to report a claim. cvFigueroa377 **RAC breakdown cover will be manually pro-rata'd less and comission, *For XS Direct policies please refer to your policy documents. So horrible insurance i changed asap i could. ","anchorName":"#what-is-covered-under-my-goskippy-policy"},{"label":"General exclusions","anchorName":"#general-exclusions"},{"label":"How to save on your car insurance policy through GoSkippy","anchorName":"#how-to-save-on-your-car-insurance-policy-through-goskippy"},{"label":"What is my excess? [15][16] By early 2014 Eldon had launched the Footprint brand to sell van and motorbike policies and Business Choice Direct for commercial insurance. [14][19] At the same time Southern Rock posted a loss of 32m in 2016, the fifth of seven years since 2010 it has made multimillion-pound losses on its core underwriting business and its solvency ratio dropped from 135% (2015) to 103% in 2016. Still waiting for my refund been like 12 days been told last 3 days will go in each day but still waiting sarcastic call handlers stay clear of it cheap for a reason. Information provided by various external sources. Horrible horrible company. In the end i have to cancel my policy and took a big amount as a cancellation fees, written by by. [18][19] Brightside and Southern Rock reached an undisclosed out of court settlement in May 2015 bringing to a close their disputes relating to intellectual property, breaches of trading agreements and breaches of terms of business agreements. No claims discount The law is the law. Gradient AI is a leading provider of proven artificial intelligence (AI) solutions for the insurance industry. Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording They are very helpful, have a lot of clout and very knowledgeable as most of them are retired professionals. - vavista Now he is going to get charged 75 for THEM to cancel and insurance he believed he was going to stay with. We also charge a fee if your policy is cancelled. Being the seventh largest broker in the UK, GoSkippy are experienced at refining our insurance to meet our customers needs. Check out what 14,423 people have written so far, and share your own experience. The premium was 123. ","anchorName":"#what-is-my-excess"},{"label":"What is the claims process for GoSkippy? GoSkippy Insurance Third Party Fire and Theft cover. Total Debt in June 2013: Barclaycard 0% until Nov 2014: 1550. I was fully comprehensive yet they refused to look at my car, repair my car, offer a courtesy car,or even allow me to claim through my policy. If you prefer to speak to someone just call us on 0344 840 6302. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. And who knows what else Go skippy was so straightforward and with a very good price thank you. If all else fails, contact your local Citizens Advice Bureau. Eldon Insurance Services Limited or simply Eldon Insurance is a British insurance broking and claims management company controlled by Arron Banks. I guess i am a joke then? For full details regarding cancellation of your policy with us, please refer to our Terms of Business. Make sure your brother is present with his policy details and make sure you have the loan agreement account number. [11] On 26 February 2013 ownership of Eldon transferred to another group 70% owned by Banks, and received authorisation as a UK insurance broker at the start of April. I've reported themto FOS, I urge anyone else to do the same. Alternatively, you can call GoSkippy to discuss your requirements and share details about the car you plan to insure. McCallumvq126 The fees Many months later, i was forced to cancel the insurance because i could not pay the premium due to the loss of my job. Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ In fact after I received the letter to say my Insurance was being cancelled they did not advise the finance company at all and nobody knew that they had cancelled it when I called. Youll get the same level of cover as third party but this will also provide protection against any fire damage or theft of your car. !Also staff is very rude!!!! Easy to download and upload NCB and get my RAC cover. | Read 2,121-2,140 Reviews out of 13,808. Learn more about opening a savings account with our guide. The table below sets out what fees are applicable if you choose to cancel your policy with us. Customers praise the helpful staff and straightforward service, but some complain of issues with cancelling their policy and admin charges (updated December 2020). written by Terrible service. AFAIK you are always entitled to cancel your policy with any insurance company, I think goSkippy as with most companies charge to do this. Either way, youll need to have your policy details and al the facts about the incident in order to make a claim. Phoned up on several occasions over the next 4 days and just kept getting told its insured just not on any of the databases!! It was recorded wrong and just complicated things and till now I suffer from their bad decisions. 23 were here. leechaplin If you have signed a contract to pay a loan it is legally binding until the year of insurance is up. [25] Brittany Kaiser, a former director of Cambridge Analytica, has said that when she visited Leave.EU HQ in late 2015 she saw Eldon employees staffing a call centre for the campaign She added that she thought the staff, most who had never participated in politics before, were calling leads or current customers of Eldon. on 31/12/2021, Avoid at all cost. I am shocked by the amount of bad reviews but Im also not surprised at all because theyre horrendous! We take customer complaints very seriously and appreciate any feedback our customers provide to help us to continuously improve our service. I was not given the opportunity to speak to the underwriters, thats disgraceful and you should be appalled at this. Contact Us. Contact Email talk2us@goskippy.com. They dont liaise with each other, the policy was under my sisters name i had to get my sister to call each one and give authority for me to speak. [1], Eldon is also 50% owner of a joint venture called Vavista, which began trading in 2015 and provides "health and wellbeing programmes" with its insurance policies. I wish I listened before taking out amd insurance policy with them. Excellent insurance company very easy to use and very low prices would recommend this to all my friends and family, Extremely quick and easy to obtain insurance. Photo of the cars vin number A voluntary excess is normally an amount set by you when taking out a policy. ( Any new insurer will ask if you have been refused insurance before and why). written by Operating Status Active. I cant even put into words how disgusting this goskippy is, theyre just awful. Just the same when you use another persons card for phone purchases, some companies require the card holder to be present and give the relevent information. Have been insured with Go Skippy for 18 months, received notification this week that they are cancelling my policy as the underwriter has deemed my new address to high risk, I moved 4 months ago, only now seems to be an issue. Never will we purchase an insurance policy from these services. All insurance companies are doing this now, they all have underwriters. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. on 09/02/2020. Keep in mind I was happily paid my premiums each month earning no claims bonus and moved into an automatic renewal. Hi Donna, Thank you for your recent feedback. [1] Late in the year, it was reported that Banks intends to float the company on the public stock market in 2018. Somerset bridge insurance (underwriters) Let our expert ratings help you quickly find out what the quality of your insurance policy is. We take a detailed look at the Kuda money app to see how it works. Doing it on line is much better and cheaper, of course, but was glad of their help and support. Full driving licence Speaking to them via the telephone is a nightmare and no one really knows what is going on and the answer always is we will get back to you and they never do. Insurance is a necessity, so we think it shouldnt cost an arm and a leg. Banks has pointed to a conflict of interest. We are sorry to read this and would like to help you further as debt being transferred to your next insurance company does not sound correct. Copyright GoSkippy Insurance 2023. I feel like I'm in safe hands. We take customer satisfaction very seriously and appreciate any feedback our customers provide to us to help us continuously improve our service going forward. It took the staff member all of three minutes to action the cancellation. Looking to contact us a different way? seems like Im not the only one who had this experience. How much is it cost for a month? Do you agree with GoSkippy Insurance's star rating? Please click here to access our help centre and find the best way to deal with any queries you have. Verification can help ensure real people write reviews about real companies. He gave me another and I got through once and got a reply but when I queried the comments in their reply the email came back again as undelivered. [29], The company changed its legal name to Somerset Bridge Insurance Services on 6 December 2019. Thomas St, London, SE1 9RG. For full details regarding cancellation of your policy been driving 25 years and this is the worst experience I have ever had with an insurance company! They told my boyfriend that he owed 300 and then 2 days later told him he owed 1200! Who do I turn to for help when I have been cheated by goskippy.com? Before posting your question please check to see that it has not already been asked. Then theyve told me I have to pay 75 to cancel. We are a UK based insurance broker, set up to bring you great insurance at the most competitive prices. our site. finder.com is an independent comparison platform and information service The only thing I would say is that I find the operators speak too quickly when explaining things. We take customer satisfaction seriously and would like to apologise for the frustration you've been experiencing recently. GoSkippy Insurance is arranged and administered by Somerset Bridge Insurance Services Limited who are authorised and regulated by the Financial Conduct Authority (Firm Reference Number 477112). Registered office: Lysander House, Catbrain Lane, Cribbs Causeway, Bristol, BS10 7TQ Check out what 12,852 people have written so far, and share your own experience. Bought an Electric Vehicle or hybrid? 3.6K Posts. Hi Abdul, thank you for your feedback. This company just trying to get money out of you!!! Please note some insurers also apply cancellation fees and charges - please ensure you review your policy wording Check each cover level to see which offers the best value. Thank you. Then it refused to accept that quote again,. We also run through some helpful rules of thumb for any investor. 81% of customers say they would recommend the service. ","anchorName":"#who-underwrites-the-car-insurance-from-goskippy-insurance"},{"label":"What are GoSkippy's levels of cover? While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. If you are You can view and validate documents by using your online portal. This is the highest level of cover on offer and will give the same protection as the other levels as well as insuring your vehicle against accidental damage and vandalism. Scam!!! written by This is a ludicrous amount to charge as a cancellation processing fee. that aims to provide you with the tools you need to make better Came up trumps with the price compared to many other major insurers. However, if you would like to cancel your GoSkippy car insurance - somerset bridge insurance services, written by Who underwrites the car insurance from GoSkippy Insurance? Registered in England and Wales (No. Hi Matthew, thank you for your feedback. Go Skippy insurance' refused to fufill it's obligations when my car was hit and damaged. Suggested companies are based on peoples browsing tendencies. [16], Elizabeth (Liz) Bilney, who became a director shortly before Paul Chase-Gardener resigned, was reported to be the CEO in 2017 and was also in charge at Leave.EU during the Brexit campaign. If your query is urgent please call us. 371Black differ depending on when you cancel your policy. I have been told it is because it is to do with new criteria rules amended by the new insurers. They are separate entities with strong data control rules. Cannot fault the service. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you. I took out this insurance for which I paid a large sum for the deposit, less than 2 weeks later you too another sum for the monthly installment, (dont understand the date as it was not agreed) anyhow. We may also receive compensation if you click on certain links posted on our site. Like all journalists, she loves nothing more than a great pun. Hi Joana, thank you for your feedback. I believe this is the reason but they will not admit it. Data Protection ICO registration number: We are sorry to learn of your dissatisfaction, that we have taken money from your account without any agreement. The electric-vehicle company plans to offer insurance to 80% of its US customers by the end of . John Moffatt has left his role of active underwriter and CUO of Syndicate 1200, this publication can reveal, as new owner Westfield starts to make its mark on the business. My Account. We also bring you excellent customer service and a large choice of optional extras. AVOID AVOID AVOID AVOID, written by Going green? We are sorry to hear of your recent dissatisfaction. Please avoid your only get charged big fees. Thank you. Find out how we combat fake reviews. What is covered under my GoSkippy policy? Please email your postcode and registration to reviews@goskippy.com and we can assist you further. Who underwrites Skippy? Chrisspence555 My brother got insurance for my friend and she was added driver to his policy. We would like to take a look into this further for you. Read what some of our 300,000 customers have to say. Had to pay 154 as a cancellation fee as they cancelled my policy without any proper notice other than a small email which ended up in my junk and Id not been insured by the company for a month yet. differ depending on when you cancel your policy. written by written by written by Usually you lose any no claims bonus gained from that policy. Hi Shannon, thank you for your feedback. I couldnt sort my insurance out online as it told me to phone them up within 5 minutes they had me sorted and on the road thank you so much and I would definitely recommend to anyone, Good insurance company used the a few times and they've been great, Lovely customer service, so polite and understanding. offer credit facilities from a panel of lenders. We Check out and follow our socials for monthly competitions and service updates. Products from a range of leading insurers, designed to protect your businesses. If you ring in youll constantly be fobbed off or just plainly cut off the phone. DO NOT GO WITH THIS COMPANY AT ALL COSTS!!! There were several companies involved: